Privacy Policy

What we track, how we use it, and what we promise we won't do with it. Plain English, no fudging.

We believe you have a right to know exactly what we do with your data.

All of it. Here's the honest truth — in plain English, with no corporate fudging.

We actually do thisTechnically possible but we don'tDefinitely not usOverall verdict

Yes — we use Google Analytics to understand how the site is used. Aggregate data only: which pages are visited, how long sessions last, where visitors come from. No personally identifiable information is collected or stored by us.

Via a Google Analytics 4 tag loaded on every page. It records your general region (country/city level), browser type, and navigation behaviour. IP addresses are anonymised before they reach our analytics account. You can opt out at any time using the cookie toggle in the bottom-right of the screen.

Because this is a Shopify-powered store, Shopify sets a small number of strictly necessary cookies to make the shop work — your cart, checkout session, and login state. These cannot be disabled; without them you wouldn't be able to add plants to your bag or complete a purchase.

Shopify may also collect its own analytics to detect fraud and improve platform performance. See Shopify's Privacy Policy for full details.

Analytics data helps us understand which plants people are most interested in, where the site might be confusing, and whether changes we make are actually improvements. That's it. We don't build profiles, sell data, or use it for advertising.

  • No advertising or retargeting cookies
  • No third-party data sharing or selling
  • No social media tracking pixels
  • No profiling or automated decision-making
  • No behavioural advertising of any kind

If you register, we store your email address and name via Shopify so you can log in and view your orders. This data is held by Shopify on our behalf and is never shared with third parties. You can request deletion at any time by contacting us.

You can manage your analytics cookie preference at any time using the cookie icon in the bottom-right corner of every page.

Cookie Consent Details

We're a small independent plant retailer, not a data company. We collect the minimum we need to run a shop and understand our audience. If you ever have questions or want your data removed, get in touch and we'll sort it promptly.

Last updated: April 2026. Back to home.